Terms and Conditions - Event Hire
DEPOSIT AND PAYMENTS
- Booking Confirmation:
- To secure the event date, a non-refundable deposit of £100 is required.
- For events less than 6 months from the booking date, a 50% deposit is required.
- Full payment is required 4 weeks before the event.
- Acceptable payment method: bank transfer.
- The event date cannot be secured until the deposit is received.
- Security Deposit:
- A security deposit of 20% of the hire cost is required on top of the hire fee.
- This deposit covers any loss or damage to the hire property.
- The security deposit will be refunded within 7 days after the event providing no loss or damage has occured.
- Hire Agreement:
- Upon securing the event date, the client will receive a copy of the Hire Agreement Terms and Conditions for signing.
CANCELLATIONS
- Client Cancellations:
- If the client cancels less than 4 weeks before the event, no refund will be given.
- The client can reschedule the event date, subject to availability.
VENUE SET UP AND TAKE DOWN
- Setup and Takedown Timing:
- Set up times must be agreed upon 2 weeks prior to the event.
- It is the client’s responsibility to arrange setup and takedown times with the venue and communicate this with Elsie Rocks.
- Setup should occur the day before or the morning of the event.
- Takedown should occur the day after the event.
- Travel Charges:
- Events within a 10-mile radius of postcode M24 will not incur fuel charges.
- Events outside the 10-mile radius will incur a fuel charge of £0.45 per mile.
- Handling of Hire Items:
- Clients must not move any hire items without the permission of Elsie Rocks to prevent damage.
For any questions or clarifications regarding these Terms and Conditions, please contact us directly at hello@elsierocks.com. We look forward to making your event as special as possible with our dried flower arrangements!